Data Processing

We use online conferencing tools, among others, to communicate with our customers. The specific tools we use are listed below. If you communicate with us via video or audio conference over the internet, your personal data will be collected and processed by us and the provider of the respective conferencing tool.

The conferencing tools collect all data you provide/use to use the tools (email address and/or your telephone number). Furthermore, the conferencing tools process the duration of the conference, the start and end (time) of participation in the conference, the number of participants, and other "context information" related to the communication process (metadata).

Furthermore, the provider of the tool processes all technical data necessary to process online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speaker, and the type of connection.

If content is exchanged, uploaded, or otherwise made available within the tool, this content is also stored on the servers of the tool providers. Such content includes, in particular, cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards, and other information shared while using the service.

Please note that we do not have full control over the data processing procedures of the tools used. Our options depend largely on the company policies of the respective provider. Further information on data processing by the conference tools can be found in the privacy policies of the tools used, which we have listed below this text.

Purpose and Legal Basis

The conference tools are used to communicate with prospective or existing contractual partners or to offer certain services to our customers (Art. 6 (1) (b) GDPR). Furthermore, the use of the tools serves to generally simplify and accelerate communication with us or our company (legitimate interest within the meaning of Art. 6 (1) (f) GDPR). If consent has been requested, the use of the relevant tools is based on this consent; this consent can be revoked at any time with future effect.

Storage period

The data we collect directly via the video and conference tools will be deleted from our systems as soon as you request deletion, revoke your consent to storage, or the purpose for storing the data no longer applies. Stored cookies remain on your device until you delete them. Mandatory statutory retention periods remain unaffected.

We have no influence on the storage period of your data, which is stored by the operators of the conference tools for their own purposes. For details, please contact the operators of the conference tools directly.

Conference tools used
We use the following conference tools:

Zoom

We use Zoom. The provider of this service is Zoom Communications Inc., San Jose, 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113, USA. Details on data processing can be found in Zoom's privacy policy: https://zoom.us/de-de/privacy.html.

Data transfer to the USA is based on the EU Commission's standard contractual clauses. Details can be found here: https://zoom.us/de-de/privacy.html.

Outsourced data processing

We have concluded an outsourced data processing agreement (DPA) for the use of the above-mentioned service. This is a contract required by data protection law, which ensures that the personal data of our website visitors is processed only in accordance with our instructions and in compliance with the GDPR.

Processing of customer and contract data

We collect, process, and use personal customer and contract data to establish, define, and amend our contractual relationships. We collect, process, and use personal data about the use of this website (usage data) only to the extent necessary to enable the user to use the service or to bill them. The legal basis for this is Art. 6 (1) (b) GDPR.

The collected customer data will be deleted after completion of the order or termination of the business relationship and expiration of any existing statutory retention periods. Statutory retention periods remain unaffected.

Data transfer upon conclusion of contract for online shops, retailers, and shipping of goods
When you order goods from us, we pass on your personal data to the transport company entrusted with the delivery and to the payment service provider commissioned with payment processing. Only the data required by the respective service provider to fulfill their task will be disclosed. The legal basis for this is Art. 6 (1) (b) GDPR, which permits the processing of data to fulfill a contract or for pre-contractual measures. If you have given your consent in accordance with Art. 6 (1) (a) GDPR, we will pass on your email address to the transport company entrusted with the delivery so that they can inform you by email about the shipping status of your order; you can revoke your consent at any time.

Data transfer upon conclusion of a contract for services and digital content
We only transfer personal data to third parties if this is necessary for the contract processing, for example, to the credit institution commissioned with payment processing.

Further transmission of data does not take place or only if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.

The basis for data processing is Art. 6 (1) (b) GDPR, which permits the processing of data to fulfill a contract or for pre-contractual measures.

Payment Services

We integrate payment services from third-party companies on our website. When you make a purchase from us, your payment data (e.g., name, payment amount, bank account details, credit card number) will be processed by the payment service provider for the purpose of payment processing. The respective contractual and data protection provisions of the respective providers apply to these transactions. The use of payment service providers is based on Art. 6 (1) (b) GDPR (contract processing) and in the interest of ensuring the smoothest, most convenient, and most secure payment process possible (Art. 6 (1) (f) GDPR). If your consent is requested for certain actions, Art. 6 (1) (a) GDPR is the legal basis for data processing; consent can be revoked at any time for the future.

We use the following payment services/payment service providers on this website:

Apple Pay

The payment service provider is Apple Inc., Infinite Loop, Cupertino, CA 95014, USA. Apple's privacy policy can be found at: https://www.apple.com/legal/privacy/de-ww/.

Google Pay

The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google's privacy policy can be found here: https://policies.google.com/privacy.

Stripe

The provider for customers within the EU is Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter "Stripe").

Data transfer to the USA is based on the EU Commission's standard contractual clauses. Details can be found here: https://stripe.com/de/privacy and https://stripe.com/de/guides/general-data-protection-regulation.

You can find details in Stripe's privacy policy at the following link: https://stripe.com/de/privacy.

PayPal

For the processing of payments, we offer, among others, the PayPal service, operated by PayPal (Europe) S.à r.l. et Cie, S.C.A., 22–24 Boulevard Royal, L-2449 Luxembourg. If you choose to pay via PayPal, the payment data you enter (e.g., name, email address, invoice amount, payment information) will be transmitted to PayPal.

The transmission of your data is based on Art. 6 (1) (b) GDPR (contractual performance) and on our legitimate interest in a secure and efficient payment process in accordance with Art. 6 (1) (f) GDPR.

PayPal reserves the right to conduct a credit check if you choose a payment method for which PayPal makes an advance payment (e.g., purchase on account or installment payment). PayPal may share your data with credit agencies for this purpose. The credit check is carried out based on Art. 6 (1) (f) GDPR to protect PayPal's legitimate interest in determining your ability to pay.

Further information on data processing by PayPal and your rights can be found at:
https://www.paypal.com/de/webapps/mpp/ua/privacy-full

YouTube with enhanced data protection

This website embeds videos from the YouTube website. The site is operated by Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

We use YouTube in enhanced data protection mode. According to YouTube, this mode ensures that YouTube does not store any information about visitors to this website before they watch the video. However, enhanced data protection mode does not necessarily prevent the transfer of data to YouTube partners. This way, YouTube establishes a connection to the Google DoubleClick network, regardless of whether you watch a video.

As soon as you start a YouTube video on this website, a connection is established to YouTube's servers. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you allow YouTube to directly associate your browsing behavior with your personal profile. You can prevent this by logging out of your YouTube account.

Furthermore, after starting a video, YouTube may store various cookies on your device or use similar recognition technologies (e.g., device fingerprinting). This allows YouTube to receive information about visitors to this website. This information is used, among other things, to collect video statistics, improve user-friendliness, and prevent fraud attempts.

Further data processing operations may be triggered after starting a YouTube video, over which we have no control.

YouTube is used in the interest of an appealing presentation of our online offerings. This constitutes a legitimate interest within the meaning of Art. 6 (1) (f) GDPR. If consent has been requested, processing will be carried out exclusively on the basis of Art. 6 (1) (a) GDPR and Section 25 (1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

For more information about data protection at YouTube, please see their privacy policy at: https://policies.google.com/privacy?hl=de.

Vimeo

This website uses plug-ins from the video portal Vimeo. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

When you visit one of our pages featuring a Vimeo video, a connection to Vimeo's servers is established. This informs the Vimeo server which of our pages you have visited. Vimeo also receives your IP address. This applies even if you are not logged in to Vimeo or do not have a Vimeo account. The information collected by Vimeo is transmitted to the Vimeo server in the USA.

If you are logged in to your Vimeo account, you allow Vimeo to directly associate your browsing behavior with your personal profile. You can prevent this by logging out of your Vimeo account.

Vimeo uses cookies or similar recognition technologies (e.g., device fingerprinting) to recognize website visitors.

Vimeo is used in the interest of an appealing presentation of our online offerings. This represents a legitimate interest within the meaning of Art. 6 (1) (f) GDPR. If consent has been requested, processing will be carried out exclusively on the basis of Art. 6 (1) (a) GDPR and Section 25 (1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

Data transfer to the USA is based on the EU Commission's standard contractual clauses and, according to Vimeo, on "legitimate business interests." Details can be found here: https://vimeo.com/privacy.

Further information on how user data is handled can be found in Vimeo's privacy policy at: https://vimeo.com/privacy.

Google Fonts (local hosting)
This site uses so-called Google Fonts, provided by Google, for the uniform display of fonts. Google Fonts are installed locally. There is no connection to Google servers.

Further information on Google Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy?hl=de.

Google reCAPTCHA

We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on this website. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

reCAPTCHA is designed to verify whether the data entered on this website (e.g., in a contact form) was entered by a human or by a third party.

This analysis is carried out by an automated program. To do so, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g., IP address, length of time the website visitor spends on the website, or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run entirely in the background. Website visitors are not informed that an analysis is taking place.

The storage and analysis of the data is based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in protecting its web offerings from abusive automated spying and from SPAM. If consent has been requested, processing will be carried out exclusively on the basis of Art. 6 (1) (a) GDPR and Section 25 (1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

Further information about Google reCAPTCHA can be found in the Google Privacy Policy and the Google Terms of Use at the following links: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de.

Wordfence

We have integrated Wordfence on this website. The provider is Defiant Inc., Defiant, Inc., 800 5th Ave Ste 4100, Seattle, WA 98104, USA (hereinafter "Wordfence").

Wordfence is used to protect our website from unwanted access or malicious cyberattacks. For this purpose, our website establishes a permanent connection to Wordfence's servers so that Wordfence can compare its databases with the accesses made to our website and, if necessary, block them.

Wordfence is used on the basis of Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in protecting its website against cyberattacks as effectively as possible. If consent has been requested, processing will be carried out exclusively on the basis of Art. 6 (1) (a) GDPR and Section 25 (1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

Data transfer to the USA is based on the EU Commission's standard contractual clauses. Details can be found here: https://www.wordfence.com/help/general-data-protection-regulation/.

Data Processing

We have entered into a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract required by data protection law, which ensures that the personal data of our website visitors is processed only in accordance with our instructions and in compliance with the GDPR.

Newsletter Data
If you would like to receive the newsletter offered on the website, we require an email address from you as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive the newsletter. Further data is not collected or is only collected on a voluntary basis. We use newsletter service providers described below to process the newsletter.

GetResponse

This website uses the services of GetResponse to send newsletters. The provider is GetResponse Sp. z o.o., Arkonska 6, A3, 80-387 Gdańsk, Poland.

GetResponse is a service that, among other things, can organize, analyze, and automate the sending of newsletters. If you enter data for the purpose of subscribing to the newsletter (e.g., email address), this data will be stored on GetResponse's servers within the EU. In certain cases, processing may also take place on servers outside the EU, especially if you are located outside of Europe or if additional integrations are used.

With the help of GetResponse, we can analyze our newsletter campaigns. When you open an email sent with GetResponse, a file contained in the email (a so-called web beacon) is loaded and establishes a connection to GetResponse's servers. This makes it possible to determine whether a message was opened and which links were clicked. Technical information may also be collected (e.g., time of opening, IP address, browser type, operating system). This information is used exclusively for statistical analysis to improve our communication and cannot be directly attributed to you.

If you do not want GetResponse to analyze your data, you can unsubscribe from the newsletter at any time. You will find an unsubscribe link in every email for this purpose.

Data processing is based on your consent (Art. 6 (1) (a) GDPR). You can revoke this consent at any time with future effect by unsubscribing from the newsletter. The legality of any processing already carried out remains unaffected.

The data you provide for the purpose of subscribing to the newsletter will be stored by us or GetResponse until you unsubscribe from the newsletter. After unsubscribing, your data will be deleted from the active mailing list. Storage in a so-called "blacklist" may occur if necessary to prevent future mailings. The data on the blacklist will be used exclusively for this purpose and will not be merged with other data. This serves our legitimate interest in compliance with legal requirements (Art. 6 (1) (f) GDPR).

Further information on data processing by GetResponse can be found in the provider's privacy policy at:
https://www.getresponse.com/legal/privacy

Newsletter delivery via Kajabi

To send our newsletter, we use the services of Kajabi, a service provided by Kajabi LLC, 17100 Laguna Canyon Road, Suite 100, Irvine, CA 92618, USA. Kajabi enables us to organize and send newsletters and analyze user behavior. When you sign up for our newsletter, the data you enter (e.g., email address, name if applicable) will be stored on Kajabi's servers in the USA.

Kajabi is certified under the Data Privacy Framework (DPF) and is therefore committed to complying with European data protection standards. Further information can be found at: https://www.dataprivacyframework.gov/.

With the help of Kajabi, we can analyze our newsletter campaigns. For example, we can see which pages are being used and which pages are being used. For example, whether a newsletter message was opened and which links were clicked. These analyses are used solely to better tailor future newsletters to the interests of the recipients.

The legal basis for the processing of your data is your consent in accordance with Art. 6 (1) (a) GDPR. You can revoke this consent at any time with future effect, e.g., via the unsubscribe link in the newsletter.

Further information on data protection at Kajabi can be found at: https://kajabi.com/policies/privacy

Contract processing
We have concluded a contract for contract processing (DPA) for the use of the above-mentioned service. This is a contract required by data protection law, which guarantees that the personal data of our website visitors is processed only according to our instructions and in compliance with the GDPR.

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is all data that can be used to identify you personally. Detailed information on data protection can be found in our privacy policy listed below this text.

Data collection on this website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the "Information on the Responsible Party" section of this privacy policy.

How do we collect your data?

Your data is collected, on the one hand, when you provide it to us. This may, for example, be data you enter into a contact form.

Other data is collected automatically or with your consent when you visit the website by our IT systems. This primarily includes technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right to obtain information about the origin, recipient, and purpose of your stored personal data at any time and free of charge. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time with effect for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. You also have the right to lodge a complaint with the responsible supervisory authority.

You can contact us at any time regarding this and other questions regarding data protection.

Analysis tools and third-party tools

When you visit this website, your browsing behavior may be statistically analyzed. This is primarily done using so-called analysis programs.

Detailed information about these analysis programs can be found in the following privacy policy.

We host the content of our website with the following provider:

External Hosting

This website is hosted externally. The personal data collected on this website is stored on the servers of the host(s). This may include, in particular, IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses, and other data generated via a website.

External hosting is used for the purpose of fulfilling our contracts with our potential and existing customers (Art. 6 (1) (b) GDPR) and in the interest of ensuring the secure, fast, and efficient provision of our online offering by a professional provider (Art. 6 (1) (f) GDPR). If consent has been requested, processing will be carried out exclusively on the basis of Art. 6 (1) (a) GDPR and Section 25 (1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

Our host(s) will only process your data to the extent necessary to fulfill their service obligations and will follow our instructions regarding this data.

We use the following host(s):

netcup GmbH
Daimlerstraße 25
D-76185 Karlsruhe

For the provision and administration of our online courses as well as for marketing and communication purposes, we use the Kajabi service, offered by Kajabi LLC, 17100 Laguna Canyon Road, Suite 100, Irvine, CA 92618, USA.

Hosting by World4You

Our website is hosted by World4You Internet Services GmbH, Hafenstraße 35, 4020 Linz, Austria. The servers are located exclusively in data centers within the European Union, particularly in Austria. World4You provides us with infrastructure and platform services, storage space, database services, security services, and technical maintenance services.

World4You processes personal data (e.g., IP addresses, metadata, communication data, website access) on our behalf to ensure the secure and stable operation of this website. World4You is used on the basis of a data processing agreement in accordance with Art. 28 GDPR.

Data processing is based on our legitimate interest in the secure, fast, and efficient provision of our website in accordance with Art. 6 (1) (f) GDPR.

Further information on data protection at World4You can be found at: https://www.world4you.com/de/unternehmen/datenschutzerklaerung.html

Data Processing

We have entered into a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract required by data protection law, which ensures that the personal data of our website visitors is processed only in accordance with our instructions and in compliance with the GDPR.

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We would like to point out that data transmission over the Internet (e.g., when communicating via email) may have security gaps. Complete protection of data from access by third parties is not possible.

Note on the responsible party
The responsible party for data processing on this website is:

Healing Shift Limited
c/o Karin Nikbakht
No. 1 Glenealy, Glenealy Tower
Unit 2A, 17/F
Central
Hong Kong

Email: team@karinnikbakht.com

The responsible party is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Retention period

Unless a more specific retention period is specified within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., retention periods under tax or commercial law). In the latter case, deletion will occur once these reasons no longer apply.

General information on the legal basis for data processing on this website
If you have consented to data processing, we will process your personal data on the basis of Art. 6 (1) (a) GDPR or Art. 9 (2) (a) GDPR, provided that special categories of data are processed pursuant to Art. 9 (1) GDPR. In the case of express consent to the transfer of personal data to third countries, data processing will also be based on Art. 49 (1) (a) GDPR. If you have consented to the storage of cookies or access to information on your device (e.g., via device fingerprinting), data processing will also be based on Section 25 (1) TTDSG. Your consent can be revoked at any time. If your data is required to fulfill a contract or to carry out pre-contractual measures, we will process your data on the basis of Art. 6 (1) (b) GDPR. Furthermore, we process your data if it is necessary to fulfill a legal obligation on the basis of Art. 6 (1) (c) GDPR. Data processing may also be carried out on the basis of our legitimate interest pursuant to Art. 6 (1) (f) GDPR. The relevant legal bases in each individual case are explained in the following paragraphs of this privacy policy.

Note on data transfer to the USA and other third countries

We use, among other things, tools from companies based in the USA or other third countries that are not secure in terms of data protection law. If these tools are active, your personal data may be transferred to these third countries and processed there. We would like to point out that a level of data protection comparable to that in the EU cannot be guaranteed in these countries. For example, US companies are obligated to disclose personal data to security authorities without you, as the data subject, being able to take legal action against this. It cannot therefore be ruled out that US authorities (e.g., intelligence agencies) may process, evaluate, and permanently store your data stored on US servers for surveillance purposes. We have no influence on these processing activities.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke your consent at any time. The legality of the data processing carried out up to the time of revocation remains unaffected by the revocation.

Right to object to data collection in special cases and to direct marketing (Article 21 GDPR)
If data processing is carried out on the basis of Article 6 (1) (e) or (f) of the GDPR, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy.

Cookies

Our websites use so-called "cookies." Cookies are small data packets and do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted after your visit. Permanent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser.

Cookies can originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain third-party services within websites (e.g., cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies can be used to evaluate user behavior or for advertising purposes.

Cookies that are required to carry out electronic communication, to provide certain functions you request (e.g., for the shopping cart function), or to optimize the website (e.g., cookies for measuring web audiences) (necessary cookies) are stored on the basis of Art. 6 (1) (f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies and similar recognition technologies has been requested, processing will take place exclusively on the basis of this consent (Art. 6 (1) (a) GDPR and Section 25 (1) TTDSG); this consent can be revoked at any time.

You can set your browser to inform you about the use of cookies and to only allow cookies in individual cases, to exclude the acceptance of cookies for certain cases or generally, and to activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.

You can find out which cookies and services are used on this website in this privacy policy.

Server log files

The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

Browser type and version
Operating system used
Referrer URL
Hostname of the accessing computer
Time of the server request
IP address
This data will not be merged with other data sources.

This data is collected on the basis of Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – for this purpose, the server log files must be collected.

Contact form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing your inquiry and in case of follow-up questions. We will not share this data without your consent.

This data is processed on the basis of Art. 6 (1) (b) GDPR, provided your inquiry is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 (1) (f) GDPR) or on your consent (Art. 6 (1) (a) GDPR), if requested; consent can be revoked at any time.

The data you enter in the contact form will remain with us until you request its deletion, revoke your consent to storage, or the purpose for storing the data no longer applies (e.g., after your inquiry has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Inquiry by email, telephone, or fax

If you contact us by email, telephone, or fax, your inquiry, including all personal data resulting from it (name, inquiry), will be stored and processed by us for the purpose of processing your request. We will not disclose this data without your consent.

This data is processed on the basis of Art. 6 (1) (b) GDPR, provided your inquiry is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 (1) (f) GDPR) or on your consent (Art. 6 (1) (a) GDPR), if requested; consent can be revoked at any time.

The data you send to us via contact inquiries will remain with us until you request deletion, revoke your consent to storage, or the purpose for storing the data no longer applies (e.g., after your request has been processed). Mandatory legal provisions – in particular statutory retention periods – remain unaffected.

Communication via Telegram

For communication with our customers and interested parties, we use, among other things, the instant messaging service Telegram. The provider is Telegram Messenger LLP, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.

Communication via Telegram is not end-to-end encrypted by default unless so-called "secret chats" are used. Therefore, communication content may be viewed or processed by Telegram under certain circumstances. Telegram stores metadata such as timestamps, devices used, IP addresses, and contact information. Further information on data processing by Telegram can be found in Telegram's privacy policy at: https://telegram.org/privacy

Telegram is used based on our legitimate interest in fast and uncomplicated communication with customers, interested parties, and business partners (Art. 6 (1) (f) GDPR). If consent has been requested, processing will be carried out exclusively on the basis of this consent; this consent can be revoked at any time with future effect.

Communications conducted via Telegram will only be stored by us for as long as necessary to process your request or until you request deletion. Mandatory statutory retention periods remain unaffected.

A data processing agreement (DPA) with Telegram is not possible under current law, as Telegram does not offer a corresponding contractual agreement. We therefore recommend using alternative communication channels for particularly sensitive information.

Registration on this website

You can register on this website to use additional features on the site. We will use the data you enter only for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject your registration.

For important changes, such as changes to the scope of services or technically necessary changes, we will use the email address you provided during registration to inform you.

The data entered during registration is processed for the purpose of implementing the user relationship established by the registration and, if necessary, for initiating further contracts (Art. 6 (1) (b) GDPR).

The data collected during registration will be stored by us for as long as you are registered on this website and will then be deleted. Statutory retention periods remain unaffected.

Comment function on this website

For the comment function on this site, in addition to your comment, information about the time the comment was created, your email address, and, if you are not posting anonymously, the username you have chosen will be saved.

Storage of IP addresses

Our comment function saves the IP addresses of users who post comments. Since we do not review comments on this website before they are published, we need this data to be able to take action against the author in the event of legal violations such as insults or propaganda.

Subscribing to comments

As a user of the site, you can subscribe to comments after registering. You will receive a confirmation email to verify that you are the owner of the provided email address. You can unsubscribe from this function at any time via a link in the information emails. The data entered when subscribing to comments will be deleted in this case; however, if you have provided this data to us for other purposes and elsewhere (e.g., newsletter subscription), this data will remain with us.

Storage period of comments

Comments and the associated data will be stored and remain on this website until the commented content has been completely deleted or the comments must be deleted for legal reasons (e.g., offensive comments).

Legal basis

Comments are stored based on your consent (Art. 6 (1) (a) GDPR). You can revoke your consent at any time. To do so, simply send an informal email to us.